Ep 115: Master the Art of Recruiting & Onboarding: Insider Secrets Revealed w/ Stephen Rhyne
In this episode, Rico Garcia and Stephen Rhyne discuss the challenges of attracting and retaining talent in service-based industries. They emphasize the importance of taking ownership of the recruitment and onboarding process to create a positive experience for new hires. They highlight the need for a mindset shift in how business owners approach recruitment and the benefits of automating certain aspects of the process. They also discuss the use of media and outreach to attract top-tier talent and the importance of creating a seamless onboarding experience. The conversation discusses the importance of the onboarding process and sales in attracting and retaining quality talent. It emphasizes the need for effective recruiting and onboarding to set the stage for successful training. The concept of positioning and belief building is explored as a way to create enthusiasm and commitment among recruits. The conversation also highlights the challenges of back pressure and bottlenecking in the recruitment process. It provides advice on auditing and improving the recruitment flow, as well as creating bite-sized training content. The importance of simplifying the system and marketing to recruits is also emphasized.
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- Common mistakes companies make when recruiting independent sellers. - How the “rep experience” suffers as companies scale and how to fix it. - How to recruit better reps, faster leveraging your existing sales teams and without much effort from them. - How to completely automate your rep onboarding process. - How to buy back tons of time training and preparing reps to do the job. - Predictions on how AI will change how you train reps in the future. - How to rock field support with text messaging. - 3 tips to increase training engagement from your reps during training - 10 direct sales onboarding mistakes
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