Ep 111: Restoring the Standards: Training, Growth, and Leadership w/ Lisa Lavender
Welcome to Restoration Domination! In this episode, host Rico Garcia Jr is joined by special guest Lisa Lavender from Restoration Technical Institute. Take a dive deep into Lisa's insights as she reveals what distinguishes Restoration Technical Institute. It's not just about the technology; it's about fostering inspiration and innovation in the restoration industry. Explore the misconception that success in restoration hinges solely on equipment. Discover the crucial elements beyond gear that contribute significantly to success. Learn about the importance of continuous learning and development in the restoration field. Uncover the evolving nature of the industry and the necessity for ongoing certification and education. Join Rico Garcia Jr and Lisa Lavender on Restoration Domination for invaluable insights into the restoration industry. Don't forget to like, subscribe, and stay tuned for more episodes filled with expert advice!
What We Talk About
- Who is Lisa Lavender
- RTI
- Making Education Accessible
- The Game Changing Things
- Expectations and Lack of Clarity
- Owners and Managers Retreat
- Tracking Your Numbers
- Top 3 Questions Entrepreneurs Should Ask Themselves
- The Importance of Setting Up SOPs and Structure
- SOP vs Best Practices
- e-Learning History in Aviation
- Cadence of Training
- Cost of Program
- Training Cannot Be an Afterthought
- Get the Most out of Your Team
Biggest Takeaways
- Dive Deep with Lisa: We explore what truly sets her training institute apart. It's not just about the tech, but the drive to inspire and innovate in restoration.
- Beyond the Gear: We tackle the myth that it's all about the equipment. Discover the other vital pieces to truly succeed in this industry.
- Growing in Restoration: Don't let that certification collect dust! We chat about the evolution of the industry and the need for ongoing learning.
Find our Guest
LinkedIn: https://www.linkedin.com/in/llavender/
Youtube: https://www.youtube.com/@rtilearning
Website: https://rtilearning.com/
Company Phone: 610-926-0223
Facebook: https://www.facebook.com/RestorationTechnicalInstitute/
Instagram: https://www.instagram.com/rtilearning/
LinkedIn:
https://www.linkedin.com/company/restoration-technical-institute/
Your Guest's Personal Bio
Lisa Lavender holds a BS in accounting from Penn State and is an IICRC Master Fire, Water and Textile Restorer. As chief operating officer and co-owner of both Restoration Technical Institute and Berks ∙ Fire ∙ Water Restorations, Inc., Lavender has over 20 years of experience in the restoration and reconstruction industry, and has been involved in the training other restoration professionals since 2012. In 2018, has expanded her passion for serving other restorers by partnering and becoming VP of operations design for iRestore software. In addition to contributing to the running of the operations of her organizations, she authors a monthly column for R&R, Restoring Success, writes, instructs and develops courses and materials in the pursuit of her passion to give knowledge, passion, and inspiration to others for success in the industry. You can reach her at lisa@RTILearning.com.
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