Ep 048: Fighting Insurer Fraud w/ Doug Quinn of the APA

Ep 048: Fighting Insurer Fraud w/ Doug Quinn of the APA


Welcome to the Restoration Domination Podcast Episode 048 With your host, Rico Garcia Jr. In this episode we are joined by Doug Quinn from the American Policyholder Association. The APA is an organization that protects consumers from the lesser prosecuted carrier side fraud usually perpetrated by third parties hired by the carrier.  We discussed some of the more common fraudulent practices coming from carriers like doctoring reports, blanket denials and more as well as questionable ones like adjuster roulette.  We discussed the importance of ethics and integrity in the APA as well as portals that can be used to check on disciplinary history, report engineers and more!

What We Talk About

  • Douglass Quinn and the APA
  • Common Insurer Fraud
  • Why There Are So Few Cases Against Insurers
  • Getting the Message of Insurer Fraud Out There
  • Contractors vs Insurers Misinformation 
  • What is the APA Focused On
  • Issues the APA Has Seen
  • Price Discrepancies, Comparative Estimates & Scare Tactics
  • Joining the APA 
  • The Investigative Process

Biggest Takeaways

  1. There are documented and proven instances of Insurer fraud
  2. APA has their own Special Investigative Unit to Investigate Fraud 
  3. We need to come together, work together to help fight fraud on all sides and even the playing field to do what is best for the client.

Find our Guest

APA Engineer Research and Complaint Portal

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Previous Episode:

RD 047: Mindset, Management and Making Books w/ Jon Isaacson

Go Now >

Next Episode:

RD 049- Changing Insurance Landscape w/ Carlos Machin - PA Corner

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About Your Host

Rico Garcia is a husband and father to two young boys and the host of Restoration Domination as well as the founder of EcoTek Pro and owner of a private marketing firm for contractors, Alpha Media Agency.

About the Show

The Restoration Domination Podcast with your host Rico Garcia. A show sharing information, tactics, business strategies, experiences, for the Restoration industry. Solo shows and interviews with some of the top industry leaders to help your business move up to the next level.

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